Samarthya implemented the Core Humanitarian Standard across all 9 commitments during this operation. Evidence drawn from the pre-distribution baseline survey (1,067 households), distribution records (3,000 beneficiaries), and Post-Distribution Monitoring (111 respondents).
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Humanity
Swift emergency services, psychosocial support, and food security assistance for 3,000 flood-affected households. Human dignity centred at every step.
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Impartiality
Assistance was directed exclusively to De-notified and Nomadic Tribe (DNT) households — communities historically excluded from mainstream relief systems — based on 10 measurable vulnerability criteria applied consistently across all 55 habitations.
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Neutrality
No political entanglement. Coordinated transparently with gram panchayats and district officials to ensure safe, open access for all verified beneficiaries.
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Independence
Operational decisions based entirely on field assessments. Funded by APPI, Mama Cash, WFA, and crowdfunding — free from external pressure.
1
Rights & participation
100% informed consent
Verbal consent documented100% (111/111)
Laman Banjara community81.98%
Wadar community9.01%
Berad/Bedar community6.31%
Single woman-headed HH53.15%
2
Timely & effective support
100% targeted kits delivered
Kit lasted 1+ week58.56%
Kit lasted ~1 week31.53%
Items rated Very Good78.38%
Cultural/dietary match93.69%
Pre-distribution needs assessment1,067 HH surveyed
3
Strengthening resilience
17-year community presence
Years in Omerga & Lohara blocksSince 2008
Villages with long-term presence50 villages
PDM captured resilience needsYes
Transition to recovery plannedSoil, livelihoods, shelter
4
Do no harm
87.39% no social tension
No social tension reported87.39%
Home delivery to elderly/disabled100%
DNH framework activeYes
POSH policy activeYes
Safeguarding policy activeYes
5
Complaints & feedback
4-channel feedback system
Aware of right to complain71.17%
Direct staff engagement86.49%
Physical complaint boxes76.58%
Telephonic helpdesk (8888026292)71.17%
Community committees52.25%
6
Coordination
99.1% gap-filling reach
Received no other NGO/govt aid99.1%
Govt coordination villages9 villages
Loss registration supportedYes
Duplicate aid prevented100%
7
Learning & adaptation
Kobo M&E cycle completed
Baseline → PDM learning loopCompleted
Masoor Dal → local dal preference6.31% flagged
Solar torch / NFI request notedYes
Kit composition to be updatedNext operation
8
Staff & volunteer conduct
High dignity & trust
Dedicated staff30+ staff
Community volunteers100+
Psychosocial support providedYes — मानसिक आधार
Beneficiary dignity confirmedPDM verified
9
Responsible resource management
FCRA · 12A · 80G · CSR-1
Statutory registrations active4 frameworks
Beneficiary list verification100%
Cost per household kit₹1,000
Total operation value₹30,00,000
Proxy verification enforcedYes